The happy path, left-to-right. Three personas in parallel lanes. Every AI review gate, UPL consent checkpoint, deadline timer, and per-action charge is annotated. Jurisdiction branches (Federal FOIA vs. Florida Ch. 119) split explicitly at the send step.
Small FL firm. Pro tier w/ white-label. Matter-level billing. Client portal.
Partner creates firm acct. SSO via Microsoft.
Pro-se representation · review AI output · not a law firm.
Logo · subdomain · 3 seat invites · color.
Partner types plain-language ask. Entities + aliases detected.
Suggests PBC Clerk (89% conf). Checks USASpending / Sunbiz for contractors.
🤖 agency match USASpending · SunbizEditable. Clauses annotated. Confidence meter.
Reviewed · filed as me · agency confirmed.
Send button locked until all 320 business-day clock starts. Tracking #.
⏱ Day 0 · T-20Inbound email parsed → timeline node.
Day 2 · inboundAmber pulse on dashboard. 2-min review.
⏱ T-2 · auto-draft 🤖 includedPartial disclosure + redactions. Uploaded to request.
Day 22 · inboundPer-exemption strength meter. Highlights over-application.
Fed: 90-day clock, Vaughn pre-checked. Cites Ex. 5 overbreadth.
$9 · per-action Federal3-check approval. PDF + certified mail.
Agency reverses 7 of 9 withheld pages. Matter closed in 58 days.
✓ billable loggedRegional newsroom reporter. Individual tier. Florida beat. Files in bulk.
Google SSO · picks "Journalist" context.
no CC requiredSame as firm. Non-dismissible.
must check allSelects "Both." Paper offers unlimited drafts on Pro.
+$49/mo basePlain-language ask. AI suggests CoT clerk + 3 depts.
Fla. § 119 phrasing. No statutory citations needed (as requester).
🤖 76% conf."Filed as me" reinforced — press badge not a law license.
Ch. 119 has no statutory deadline. Tracked against "reasonable promptness" (21 days heuristic).
⏱ Day 0 · T-21 heuristicClerk confirms in 3 days.
Day 3Clerk quotes copy fees. Triggers fee-challenge flow.
Fla. § 119.07(4) cap: 15¢/pgCites AGO 2013-03 · electronic delivery. Reduces fee to ~$40.
$6 · per-action147 pages. Emails + 1 attachment missing (referenced in cover).
Day 28Flags "Schedule_Q1.xlsx" referenced but not produced. Draft demand letter.
$3 · per-actionMissing attachment produced in 4 days. Published w/ embedded source doc.
✓ full productionFiles 1–3 requests/year. Free or Individual tier. Needs the simplest path.
Email + password. 3 free drafts.
$0Same wording. Same lock.
Filing re: own VA benefit records.
Federal FOIA"My VA benefit file" → AI asks 2 clarifying Qs.
🤖 assistedVA-specific template. Privacy Act waiver included.
91% conf.Plain-language microcopy: "This will be sent as you."
Auto-submit + confirmation.
⏱ Day 0 · T-20Email routed to inbox. Mobile push.
Day 6Weekly digest surfaces. User taps through.
⏱ T-2 reminderDay 19. No fees. No denial. User didn't pay a per-action charge.
✓ $0 spent beyond baseBadge · confidence meter · "informational, not legal advice" on every AI surface.
Federal / Florida visible on every request, every email, every PDF.
Every AI draft + user edit + send is immutably logged. Exportable per matter.
Builder + appeal editor save every 4s. Refresh-safe.
T-18 / T-2 / T+0 / appeal window. Per jurisdiction. Per matter.
Billing page shows every $4/$6/$9 charge tied to its request. No surprise.
Never "fights" / "wins" / "represents." Always "drafts · you review · you send."
Per-action spend: $4 analyzer + $9 appeal. Billable time logged against matter. Client sees branded portal.
Per-action spend: $6 fee challenge + $3 gap scan. Story filed with embedded source docs.
Stayed inside free-tier drafts. No denial, no appeal. Trust signal: it can work without upselling.
Firm monetizes via retainer + appeal depth. Journo via volume + challenge actions. Individual stays free. Same codepath, same gates.